For a Dutch group of theaters, we got offered two issues. The first one was to expand their business. The second issue that came up, was how to make their primary business more efficient. Together with the client, we decided we wanted to solve these issues by creating more business out of their existing visitors. We developed, designed, built and implemented a brand new portal. This portal not only supports the theatre to print the tickets, but it also makes it possible for visitors to print their own tickets. These personal tickets are linked to specific offers which can be used in the theatres.
Key of this project was to increase customer satisfaction and customer experience. A more efficient process and cost reduction came out as nice extras to this project.
Trusted Rebels succeeded!
If you want more information about this project, we dare you to contact us!